06/09/2024
5/5
I cannot compliment the wonderful staff enough to the warm and elevated service they provide every moment of the day. (Special thank you to the team at Audrey, Red Level Lounge, breakfast and pool service) The hotel also provides high quality at every level in every detail, from the ingredients at the breakfast buffet to the room amenities and maintenance if the property. The nearest restaurants for foodie enthousiasts are at least a 15 min walk away. Nevertheless, as a solo female traveler during the first days of my stay, I felt like a princess. Thank you so much!
06/09/2024
4/5
La verdad está muy bueno el servicio y la comida está muy buena no tiene mucho condimento y cay muy bien El servicio es muy bueno
06/09/2024
4/5
Muy buen servicio 10/10 todos muy ricos los alimentos lo recomiendo
06/09/2024
5/5
We only popped into the rooftop bar for drinks, but we had great service with superb views.
06/09/2024
4/5
I would have given this hotel 5 stars if it were not for the welcome we received upon our arrival. Our overseas flight landed at 8 am and we were at this hotel by 10. We could not get a room until 2 pm! This was after a long day of traveling. After speaking with other hotel guests, this seems to be a persistent problem. Suggestions, perhaps? Even if you could spare a glass of water and a cool place to sit would have been nice. Maybe a free breakfast or cup of coffee/tea? I appreciate that the rooms need cleaned, but I'm sure there were some people that left early. An early arrival room for weary travelers would be appreciated. Also, Theo must have been tired of dealing with weary travelers as he wasn't very pleasant. The positives - rooms are extremely nice with a Jacuzzi tub and a shower with body sprays. Beds are super comfortable. Rooms were clean and nicely prepared. Rooftop pool, bar, and dining area are just beautiful to relax after a day of sightseeing. All other staff were more than helpful and very kind.
Vorzügliche Lage in Havannas Altstadt, Weltkulturerbe
Komfortable Zimmer, um das Flair der Stadt hautnah zu erleben
Restaurants und Bars mit Angeboten kubanischer und internationaler Küche
Unterhaltungsangebote in verschiedenen Bereichen des Hotels, Tag und Nacht
Von der Dachterrasse aus bietet sich Ihnen ein sensationeller Blick auf das Kapitol und die Malecón
Reizvolle Räumlichkeiten zum genussvollen Entspannen in bester Gesellschaft