Đánh giá về Paradisus Gran Canaria

“I would definitely recommend Paradisus San Agustin Hotel Gran Canaria. We stayed 11 nights in the 'Reserve' The staff at this hotel were first class ( a special mention to the waitress Hazel Marie who was always very polite and always busy looking after the guests) All amenities were first class. Another mention to the Bar staff in 'GINGER ' they were so friendly and very attentive to make sure we were having a good time. The entertainment every night was excellent too. We shall look forward to seeing you all very soon.”

“Volvería sin pensarlo y recomendable 100%. Hacía mucho que no conseguía no sacarle “una pega” a un hotel, y este me lo ha puesto muy muy difícil! Para empezar, destacar el trato humano de todo el servicio, siempre atentos a cualquier deseo y necesidad. En mi caso además fui (bastante) embarazada y el cuidado con toda la comida es espectacular y te hacen sentir muy a gusto. Nos alojamos en la parte The Reserve y merece todo la pena, el desayuno, la zona de la piscina solo adultos… la habitación muy nueva, limpieza perfecta y la cama muy cómoda. En resumen, para ser un todo incluido el nivel está muy alto, destacando toda la comida en general incluyendo el buffet. Todo un acierto (Translated by Google) I would return without hesitation and recommend it 100%. It had been a long time since I could find a hotel without a single complaint, and this one made it incredibly difficult! To begin with, I must highlight the exceptional service from all the staff, who were always attentive to every wish and need. In my case, I was also (quite) pregnant, and the care they took with all the food was spectacular, making me feel very comfortable. We stayed in The Reserve section, and it was absolutely worth it: the breakfast, the adults-only pool area… the room was very new, spotlessly clean, and the bed very comfortable. In short, for an all-inclusive resort, the standard is very high, with all the food being outstanding, including the buffet. A truly excellent choice.”

“Muy buena experiencia global en este hotel! Antes de nada mencionar que tuvimos la experiencia en the reserve, y para nosotros merece la pena. Desde el principio nos trataron fenomenal, incluso antes de nuestra llegada ya que estuvieron pendientes de cualquier necesidad que pudiéramos tener previa a nuestra llegada. En cuanto a la estancia, todo genial, detallo: - Instalaciones: se nota que el hotel está renovado hace poco ya que todo está muy bien cuidado y conservado. - Habitaciones: muy buen tamaño, cama muy cómoda (aunque sigo creyendo que este tipo de hoteles en habitaciones para parejas deberían tener un solo colchón y no dos unidos) y muy buena limpieza y cuidado por parte del personal. - Comida: muy buen nivel en todos los restaurantes, desde el buffet hasta los restaurantes a la carta tienen un muy buen nivel de comida, destacando la variedad del buffet y los arroces para comer. El alcohol para ser un todo incluido es de muy buena calidad, merecen la pena los cócteles en el gin ger bar, bien preparados y muy ricos. - Personal: muy atento y amable durante toda la estancia! Todo esto lo hace un hotel 100% recomendable dentro de su gama! (Translated by Google) A very good overall experience at this hotel! First of all, I should mention that we had the Reserve experience, and for us, it was well worth it. From the very beginning, we were treated wonderfully, even before our arrival, as they were attentive to any needs we might have before we got there. As for our stay, everything was great. Here are the details: - Facilities: It's clear the hotel was recently renovated, as everything is very well maintained and cared for. - Rooms: Very good size, very comfortable bed (although I still think that rooms for couples in this type of hotel should have a single mattress instead of two pushed together), and very clean and well cared for by the staff. - Food: Very good quality in all the restaurants, from the buffet to the à la carte restaurants. The food was excellent, especially the variety at the buffet and the rice dishes. For an all-inclusive resort, the alcohol is of very good quality; the cocktails at the gin bar are definitely worth trying—well-made and delicious. - Staff: very attentive and friendly throughout our stay! All of this makes it a 100% recommendable hotel within its category!”

“La actividad de gap con Aitor excelente!!muchisimas gracias (Translated by Google) The gap activity with Aitor was excellent!! Thank you so much”

“esto va a ser mi comentario para que lo leas: La experiencia en Gran Canaria sinceramente, ha superado todas nuestras expectativas. Recientemente tuvimos la oportunidad de disfrutar de nuestra membresía Circle by Meliá – nivel Black en el hotel Paradisus Gran Canaria, y ha sido, sin duda, una de las mejores decisiones que hemos tomado en cuanto a viajes y comodidad. Desde el primer momento, todo ha estado cuidado al detalle. Judith, nuestra responsable de la membresía, ha sido excepcional: paciente, cercana y siempre dispuesta a ayudarnos en todo lo que necesitábamos, haciendo que la experiencia fuera aún más personalizada y cómoda. Además, queremos destacar a Néstor y Gustavo, del equipo de Relaciones Públicas, que han estado pendiente de nosotros cada día, asegurándose de que todo estuviera perfecto. Ese tipo de atención marca la diferencia. El trato del personal, tanto en restaurantes como en la zona de piscina, ha sido impecable: amables, atentos y siempre con una sonrisa. Y la comida… simplemente espectacular. Gracias a la membresía hemos podido disfrutar de experiencias gastronómicas únicas, como platos de arroz y pasta con bogavante, además de detalles exclusivos como Moët & Chandon, y detalles en la habitación que elevan completamente la estancia. Pero lo que realmente hace especial esta experiencia es todo lo que incluye: masajes, clases privadas de yoga (con Isabel, que es un auténtico ser de luz), traslados desde y hacia el aeropuerto, un menú canario elaborado por un conocido chef de las islas y pequeños privilegios que hacen que te sientas cuidado en todo momento. Además, al viajar en temporada baja, pudimos disfrutar también de late check-out, lo que nos permitió aprovechar la estancia sin prisas, algo que se agradece muchísimo. En definitiva, no es solo unas vacaciones, es una experiencia diseñada para sentirse como en casa, disfrutar, desconectar y sentirte realmente bien atendido y mimado. Si están valorando invertir en este tipo de membresía, de corazón les digo que merece totalmente la pena. Es una forma diferente de viajar, mucho más cómoda, cuidada y exclusiva. Sin duda, repetiremos y repetiríamos una y mil veces. (Translated by Google) This is my review for you to read: Our experience in Gran Canaria has honestly exceeded all our expectations. We recently had the opportunity to enjoy our Circle by Meliá membership – Black level – at the Paradisus Gran Canaria hotel, and it has undoubtedly been one of the best decisions we've made in terms of travel and comfort. From the very first moment, everything has been meticulously taken care of. Judith, our membership manager, has been exceptional: patient, friendly, and always willing to help us with anything we needed, making the experience even more personalized and comfortable. We also want to highlight Néstor and Gustavo from the Public Relations team, who were attentive to us every day, making sure everything was perfect. That kind of attention makes all the difference. The staff's service, both in the restaurants and at the pool, has been impeccable: friendly, attentive, and always with a smile. And the food… simply spectacular. Thanks to the membership, we were able to enjoy unique gastronomic experiences, such as rice and pasta dishes with lobster, as well as exclusive touches like Moët & Chandon, and in-room amenities that completely elevated our stay. But what truly makes this experience special is everything it includes: massages, private yoga classes (with Isabel, who is a true ray of sunshine), airport transfers, a Canarian menu prepared by a renowned chef from the islands, and little perks that make you feel pampered at all times. In addition, since we traveled during the off-season, we were also able to enjoy late check-out, which allowed us to make the most of our stay at a leisurely pace, something we greatly appreciated. In short, it's not just a vacation; it's an experience designed to make you feel at home, to relax, disconnect, and feel truly well taken care of and pampered. If you're considering investing in this type of membership, I sincerely say it's absolutely worth it. It's a different way to travel, much more comfortable, attentive, and exclusive. Without a doubt, we will repeat it a thousand times over.”

“This is our second visit this year to the Hotel Paradisus this year. It is a wonderful place and all of the staff go out of their way to make sure you have the best time. We booked the Reserve again which didn’t disappoint apart from that the amazing and ever caring Maivelys was no where to be seen. A shame as she was a huge asset to the superb pool area. Sergio who worked within the Concierge department looked after everything we needed. Nothing was too much trouble for him. Thank you! The breakfast in the Reserve was a 5 star feast amongst the tranquil gardens. Tania stood out for us as not only did she continually make sure we had everything we needed she had to listen to my awful attempt at Spanish! Thank you for the daily lessons. A great hotel made fantastic by the staff. See you again soon we hope.”

“​The Review: Currently staying here and, unfortunately, it’s not living up to the 5-star billing. While the resort looks great in photos, the actual experience feels much more like a mid-range 3-star property. ​The Food: The dining has been a major letdown—very "beige" and repetitive. It feels mass-produced and lacks the flavor or quality you’d expect at this level. If you're a foodie, you'll likely find the options uninspired. ​The Service: Very hit-or-miss. We’ve encountered a fair amount of indifference and, on occasion, outright rudeness from the staff. It lacks that polished, "guest-first" attitude that defines a luxury stay. ​For Families: We have the kids with us, and while there are activities, the service gaps and food quality make the "luxury family" aspect feel a bit like a marketing stretch. It’s functional for a family trip, but definitely not the premium experience we paid for. ​Verdict: If you're looking for true 5-star refinement, keep looking. We’re still here for the remainder of our trip, but we likely wouldn’t return.”

“Me encantó, su comida su servicio, el personal super amable… La única pega fue el colchón hundido que hizo que el descanso no fuera todo lo placido que esperábamos, una pena en un hotel de 5 estrellas”

“Isabel @Baransu_studio is the hotels visiting yoga teacher. An unexpected gem for people looking for a body and mind yoga practice. The hotel offers a relaxed environment. Isabel provides yoga, Pilates, biomechanics and mindfulness to a yoga retreat standard. An unexpected place to find someone so talented in her field. The hotel offers a complete wellness package complete with spa….and an awesome ocean view. Thoroughly recommend a stay here.”

“Die Lage des Hotels ist hervorragend, direkt am Strand, ebenso ist der Poolbereich sehr schön. Das Premium DZ mit Meerblick war eher klein, ebenso wie der Balkon. Der Service war sehr gut, das Personal sehr freundlich. Die Präsentation der Hauptspeisen war enttäuschend: kantinenartig, Selbstbedienung aus gußeisernen Töpfen. Großes Lob für die Gazpachosuppe am Mittag. Insgesamt stimmte für uns das Preis-Leistungs-Verhältnis nicht.”

“Geweldige week gehad in dit luxe all-inclusive hotel! Personeel echt méga vriendelijk! Altijd groeten, wisten op een gegeven moment wat we dronken en kwamen soms zelfs met coole ideeën voor een drankje! Hygiëne top, eten héel goed! Zwembaden, faciliteiten etc. allemaal perfect! Ik moet wel zeggen... In eerdere recensies stond al dat er veel jonge stellen met kinderen zijn, wij dachten dit valt vast mee; dit valt niet mee. 😂 Overal waar je komt zijn baby's en peuters. Nog nooit zo veel zwangere vrouwen bij elkaar gezien. 😂 Volgende keer maar adult-only. Ik ben even genezen. Mocht je hier geen probleem mee hebben is dit hotel zéker de moeite waard!”

“My friend and I had a lovely time at Paradisus. We would definitely recommend it to others. The grounds are beautiful, rooms are spacious with very comfortable beds and lovely bath products, and the staff were friendly and helpful. The buffet for breakfast and dinner was incredible with a wide variety of options and every dietary restriction well supported (my friend is vegan and ate like a queen!). And the poolside shack and Kanna had lovely lunch menus too. Given the price however, there are some improvements I'd recommend: First, despite having five days there, we only managed to get into one of the à la carte restaurants. The buffet was great but it would have been nice to experience the restaurants. I'm disappointed the hotel couldn't manage the guest population well enough to accommodate more dinner openings. Second, housekeeping was inconsistent. Our turndown was missed one day (after which I reminded them daily), and once we returned to the floor being dirtier than we left it!”

“Loved everything about this hotel. From the rooms, the food, the activities to the location - it was perfect for our 1 week stay and we'd love to return.”

“We spent 10 days in Gran Canaria with Reserve facilities. Everything was perfect from the check-in to the check-out. Smiling and efficient and professional staff were a pleasure to interact with. The visits were great especially the mountain tour and the banana farm visit. Rhum visit was not great only because of the poor skills of the local tour guide. Housekeeping staff were performing an outstanding work, from the daily cleaning to the refill of the minibar and not to forget the evening chocolates. Thanks a lot to them all, they were so discreet that we were not able to identify their names. Our butler Martha has brought us peace of mind during our stay. Sorry again for our pocket dialling… Thanks to Luis who guided us for the first visit of our room. Lucas was a great teacher, bringing some exercises to warm up our days. Monette and especially Angie are wonderful maitre d’ always caring for their guests and having nice words. Lucia at the restaura gave us good advise for a visit of Puerto de Mogán. Irene was a great waiter with a nice smile always welcoming. Maelys was a smiling teacher to explain how the coffee machine at the lounge was operating… Marta Miguel, Johan (understanding French) and Daniel (at the reserve pool bar) were caring and smiling. Special mention to the Ginger bar staff who catered for our early meal before leaving for our early flight back. Even for check out, Sophia was helpful and smiling. We have spent the best 10 days of vacation in our 25 years together, my husband and me (this anniversary Was the reason for the trip in Paradisius Gran Canaria). Thanks a lot to all of you”

“We just got back from a beautiful week spent here. The staff was superb, specially Beatrix who always went the extra mile to play with our son anytime she saw him. The only thing I’d recommend would be to try and do more local and Spanish food, which in my view there wasn’t enough of it.”

“Es de los resorts más tops que hay, la comida, el ambiente, servicio, habitaciones. No hay nada que pueda criticar ni negativa ni constructivamente. Es caro pero vale la pena.”

“Ekaa kertaa Härkää,pippurikastikkeella ja juomaksi punaviini. Taivaallisen hyvää,hyvä kokemus.”

“Calidad, amabilidad y excelente servicio.”

“Nuestra estancia en este hotel ha sido excepcional. Las instalaciones son fantásticas, tienen variedad gastronómica en diferentes restaurantes, gimnasio, Spa, etc.. Sin embargo, el verdadero valor del hotel reside en su equipo humano: profesionales amables, cercanos y comprometidos en hacer de nuestra visita una experiencia inolvidable. Quisiera hacer una mención especial a Mapi y a Sergio por su calidez y por hacernos sentir como en casa.”

“Everything was just perfect. Special thanks to Daniel for his amazing service.”