SANTIAGO DE CUBA, Cuba

Meliá Santiago de Cuba

a tall building with palm trees and a sign

An elegant combination of the city, mountains and a Caribbean atmosphere

In the heart of Santiago de Cuba, the monumental architecture of this five-star hotel dominates the landscape and offers beautiful urban views, with the Sierra Maestra as a beautiful green backdrop. A symbol of hospitality in Santiago, it provides the most personalised service on The Level floor and in all its smoke-free spaces. Perfect for business trips, island tours, weddings and honeymoons.

Accommodation

a room with a bed and a desk

Classic Room

  • City view
  • 2 double beds
  • 22 m²
Equipped to ensure peaceful rest, it provides a hall, bedroom and bathroom. Precious wood furnishings and understated decoration accentuate its elegant style. It provides room service and a minibar as options with an extra charge.
a room with a bed and chairs

Junior Suite

  • Mountain view
  • King-size bed
  • 25 m²
Ideal for honeymoons, it provides a hall, a bedroom with a king-size bed, lounge, bathroom with whirlpool and extra restroom. The decoration creates a romantic atmosphere, enhanced by incredible views of the mountains and the city.
a room with a bed and chairs
The Level

The Level Room

  • City view
  • 2 double beds
  • 22 m²
With large windows and located on the higher floors, this room guarantees you will fall in love with the panoramic views of the city and the mountains. You will feel entirely at home thanks to the warm decoration and practical facilities, as well as all the exclusive The Level services.
a room with a bed and chairs
The Level

The Level Junior Suite

  • Mountain view
  • King-size bed
  • 25 m²
Be inspired by the magnificent views of the city and Sierra Maestra from the junior suites located in the corners of the hotel building. The king-size bed and bathroom with a whirlpool are ideal for relaxing, together with all The Level services to add an extra touch of exclusivity.
a room with a bed and a desk
The Level

The Level Grand Suite

  • City view
  • King-size bed
  • 47 m²
This select ambience includes an entrance hall, lounge, bedroom and two bathrooms (one with a whirlpool). It also features all the exceptional The Level services We will pamper you with details such as an exquisite Santiago de Cuba rum, late check-out and a courtesy cocktail at the Bello Bar viewpoint.
a bedroom with a large bed and a television
The Level

Presidencial Suite The Level

  • Mountain view
  • King-size bed
  • 95 m²
Add even more elegance to your trip to Santiago de Cuba by choosing this suite for adults only that offers maximum privacy, comfort and elegance. It also provides all the exclusive The Level services, as well as access to all The level facilities in the other hotel areas.
Learn more
a living room with a spiral staircase and a couch
The Level

The Level Master Suite

  • City view
  • King-size bed
  • 47 m²
Treat yourself to a superior stay in this exclusive suite for adults, comprising a lounge, bedroom and two bathrooms (one with a whirlpool). We also add in a free sauna in the gym, a private transfer to the airport if you stay more than 3 days, and exclusive The Level services.
a woman standing in a hotel lobby

An experience designed for travellers seeking greater refinement and a more personalised stay. The Level promises unforgettable memories and premium amenities. Pamper yourself in an oasis of attention and services adapted to your personal taste and preferences, and explore all the charms of Santiago de Cuba with even greater exclusivity.

a pool with a gazebo and palm trees in the background
a swimming pool with umbrellas and chairs
a living room with red couches and a desk
a woman standing in a hotel lobby
See gallery

Services and facilities

Discover the wide range of services and facilities that ensure a most pleasant and comfortable stay at our hotel.

Outdoor swimming pool
Activities for children
Parking
Facilities for guests with mobility issues
Business Center
Meetings rooms
Private events
Certified sustainable property

La Isabélica

a restaurant with tables and chairs

El Criollo

a restaurant with tables and chairs

La Alameda

a patio with tables and chairs and umbrellas
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a pool with palm trees and a building in the background

Activities

a room with tables and chairs and a group of people

Santiago Café

a pool with white awnings and umbrellas

Swimming pools

a gym with exercise equipment

Gym

a woman with a high hairdo

Beauty salon

a room with a bar and chairs

Entertainment

a restaurant with tables and chairs

Exceptional experiences

a man and woman standing on a stone wall overlooking a body of water

Discover the city

Events

a long table with white chairs and glasses on it
  • 4

    Event rooms
  •  
  • 533

    People
  •  
  • 511

Meliá Santiago de Cuba is the top venue for conventions, banquets and all kinds of social events in the city. The hotel specialises in providing services for business travellers and corporate groups, for which it has three multi-purpose rooms, a business centre and alternative event locations.

1

What is the official category of the accommodation?

It is a 5-star hotel.

2

What are the time limits for check-in and check-out?

Check-in can be made from 16:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

3

What are the contact details?

You can contact this accommodation by calling +53 22 647777 or by sending an e-mail to jefe.ventas.msc@meliacuba.com.

4

What is the address of the accommodation?

It is located at Avd. de las Américas y Calle M, Santiago de Cuba, 90400 Cuba.

5

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

6

What services does the accommodation offer?

Among the services offered are: Gym, Meeting rooms, Outdoor pool, Business centre, Vip lounge, Concierge, 24-hour reception, À la carte restaurant, Evening entertainment, Room service, Wi-Fi, Exclusive services.

7

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our Let yourself be carried away by a world of distinction and exclusive amenities service. Superior quality and exceptional details await you to make your stay even more special.

8

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 10 restaurants and bars.

9

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

10

How can I make sure I get the best rate?

With Meliá, you will always have the best rate guaranteed. So, if you find an offer with the same conditions at a lower rate (dates, room type, etc.) somewhere else, we will match the offer and give you the best rate. You just need to contact Customer Service, and we will be happy to arrange it for you.

11

How much does it cost to stay at Meliá Santiago de Cuba?

Rates at Meliá Santiago de Cuba can vary depending on the type of stay. The selected dates, room type, or other conditions will determine the final rate. Choose the dates that best suit you, and we will show you the available rates and prices for this hotel.

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