Madrid, Spain

Hotel Fénix Gran Meliá

a desk and chair in a room with curtains and a window

Calle de Hermosilla 2, Madrid

Exclusivity and elegance in one of Madrid's most iconic hotels

Located near El Prado, the National Archaeological Museum (MAN), the Reina Sofía and the Thyssen Bornemisza, this hotel oozes Spanish luxury and character, drawing its inspiration from Spanish culture and art. Conveniently located, it is in the heart of the shopping and business district, next to the Paseo de la Castellana or Calle Serrano.

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A selection of the most prestigious and luxurious hotels in the world. A select club that requires the highest standards of quality and distinction to achieve the comfort and wellbeing of the client.

a bed with a canopy over it

Classic

  • Patio view
  • Queen-size bed
  • 269 ft²
This Neoclassical room has everything you need for ultimate relaxation: a queen-size bed, complete soundproofing, 49-inch LED TV and a fully equipped bathroom with complimentary amenities.
a bed with a canopy over it

Premium

  • City view
  • 1 double bed or 2 single beds
  • 322 ft²
Recharge your batteries like royalty in this English-style room with a queen-size bed, 49-inch LED TV and complimentary amenities.
a room with a canopy bed and chairs

Supreme

  • City view
  • 1 double bed or 2 single beds
  • 355 ft²
Madrid is buzzing, but step into this oasis of calm, close your eyes and you won’t hear a sound. Leave your stress at the door and enjoy a good night’s sleep in your king-size bed.
a bed and a chaise lounge in a hotel room

Family Supreme

  • Patio view
  • King-size bed
  • 484 ft²
Home from home! Chill out on the sofa-bed in the lounge or stretch out on your king-size bed. This room also has an en-suite bathroom with a bathtub and shower.
a bed with pillows and lamps in a room

Family Grand Supreme

  • Patio view
  • King-size bed
  • 538 ft²
Need more space? This is the place! Families can stretch out in this spacious room with a bathtub and shower, and separate lounge with a sofa-bed and TV. Got little ones in tow? We have thought of everything. This room has an auxiliary bathroom with shower and complementary toiletries for delicate skin.
a room with a bed and a chair
RedLevel

Deluxe RedLevel

  • City view
  • 1 double bed or 2 single beds
  • 322 ft²
Shut out any street noise in this completely soundproofed room and lie back on your king-size bed. Time to spoil yourself with all the exclusive RedLevel perks and services.
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a hot tub on a patio
RedLevel

Grand Premium with Jacuzzi RedLevel

  • City view
  • King-size bed
  • 570 ft²
Enjoy the Madrid sky while taking a bath in the whirlpool bathtub that you will find on this suite’s 23 m2 terrace. Before drifting off in your king-size bed. Everything you need to chill like a movie star.
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a bed in a room
RedLevel

RedLevel Junior Suite

  • Patio view
  • King-size bed
  • 484 ft²
Need more space? This is the place. Keep work and sleep separate with a bedroom with a king-size bed, and a lounge with a sofa-bed and desk. Book this room and enjoy all the exclusive perks that RedLevel has to offer.
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a bedroom with a bed and a couch
RedLevel

Deluxe Junior Suite RedLevel

  • Patio view
  • King-size bed
  • 538 ft²
Make the most of this spacious suite. We guarantee you will never want to leave. Bedroom with an en-suite bathroom and a lounge with access to an extra restroom. We have thought of everything.
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a bedroom with a large bed and a bathtub
RedLevel

One-Bedroom RedLevel Suite

  • City view
  • King-size bed
  • 645 ft²
This RedLevel suite boasts the best views over Paseo de la Castellana and Plaza de Colón but without all the street noise. Our soundproofed windows block out any noise, guaranteeing you a good night’s sleep in your spacious bedroom. And that’s not all. Chill with a book in your 25 m2 lounge and freshen up in the designer bathroom.
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a bedroom with a large bed and a bathtub
RedLevel

Two-Bedroom RedLevel Suite

  • City view
  • King-size bed
  • 968 ft²
Need space? This is the place. A One-Bedroom Suite and a Deluxe Room joined together to offer larger groups comfort and room to stretch out. Two bedrooms, two bathrooms and your own private lounge. And did we mention all our RedLevel perks? This is the life!
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a living room with a fireplace and a couch
RedLevel

Penthouse Suite RedLevel

  • City view
  • King-size bed
  • 807 ft²
The definition of ultimate luxury. Chill out in the lounge or head to the terrace and sink into your hot tub with stunning city views before drifting off in your comfortable bed.
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a bedroom with a bed and chairs
RedLevel

One Bedroom Master Suite RedLevel

  • View of attraction
  • 1 King bed or two single beds
  • 968 ft²
Soak away all your worries during a starlit hot-tub session on your private terrace and feast your eyes on the exclusive views of Plaza de Colón, or chill out with a book in your private lounge.
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a hot tub on a deck
RedLevel

Presidential Penthouse Redlevel Suite

  • View of attraction
  • King-size bed
  • 2152 ft²
Ultimate luxury for VIP guests. Two private terraces with jaw-dropping views of Plaza de Colón and the Paseo de la Castellana, a hot tub, meeting room, office space with a restroom, a bedroom with a private balcony and a private lounge. This is a suite fit for a president.
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a patio with chairs and tables on a rooftop
RedLevel

RedLevel One Bedroom Master Suite with Terrace

  • City view
  • 1 King bed or two single beds
  • 968 ft²
Relax on your private terrace, taking in the exclusive views of Madrid or enjoying a quiet moment with a book. The room also includes a private meeting space, offering the perfect balance of leisure and productivity in a refined setting.
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a room with a couch and a table

Treat yourself to an immersive experience with the RedLevel luxury service

A service as exclusive as you are. RedLevel guests can enjoy access to VIP areas and other exclusive perks during their vacation at Madrid. Book RedLevel and prepare for the movie star treatment.

a staircase with red carpet and chandelier
a city street with a fountain and buildings
a room with a couch and chairs
Ver galería

Servicios e instalaciones

Descubre la amplia gama de servicios e instalaciones que garantizan una estancia de lo más agradable y cómoda en nuestro hotel.

Spa treatment
Wellness centre spa
Cargo extra
Fitness Center
Airport hotel transfer
Cargo extra
Shuttle service
Parking
Cargo extra
Accessible rooms
Adapted rooms

Reconocimientos destacados

Ecostars®

Ecostars® is the leading global sustainability certification, an innovative platform and AI-powered 360 ESG Management Hub for hotels and hotel chains’ CSR departments.

a room with a booth and tables and paintings on the wall
Valoración media
4.6/5
1570 opiniones

水野博夫

18/11/2024

5/5

マドリード到着時が深夜で、旅行中唯一の雨に降られながらの到着でした。ホテルマンも英語や日本語でも気さくに答えてくれました。2泊出来たのでメニューも豊富で美味しい朝食を味わえました。普段とは違いフルーツを大盛りにとりどりのパンから好みを選び放題。日本の銀座と呼ばれる通り近くなので、散歩がてらにスーパーに買い物に行きましたがブランド店がたくさんあってウィンドーショッピングにも最適ですね。

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

ioanna bazouki

17/11/2024

5/5

That was the best experience i have had in a luxury city hotel ever! The elegance of the place, the level of services and the over all experience is top knotch. Especially the staff at the Red Level is outstanding. Thanks to Ms. Paula at the front desk and Mr. Manuel and Mr. Daniel at the breakfast lounge. They really made a difference with their professionalism and care and made our holiday a really memorable one!

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Mauro Celentano

17/11/2024

5/5

Increíble

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Luca dA

16/11/2024

5/5

Albergo in posizione eccezionale , a piedi raggiungi tutte le mete più interessanti, camera molto Luminosa e spaziosa , ho ricevuto un upgrade molto gradito , palestra con tutto quanto serve e una colazione infinita

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Scott Correira

11/11/2024

5/5

What a fantastic hotel! It’s a beautiful property, with a luxurious lobby and restaurant, spacious rooms, and walking distance to great shopping, and other sites. The staff is amazing. They have so many people on site to attend to your needs, offering the highest level of service, in a friendly manner. They really go out of their way to take care of their guests. Little touches like complimentary fruit and sweets in our room added to our experience. We upgraded to the Red Level access, which included snacks and open bar during our stay in their top floor restaurant, and rooftop patio, which was a great spot to unwind. Just a great experience, with excellent service. Would definitely stay here again. Thanks for a memorable stay!

Esta sección muestra opiniones de clientes recogidas por Google Reviews.
1 / 5

水野博夫

18/11/2024

5/5

マドリード到着時が深夜で、旅行中唯一の雨に降られながらの到着でした。ホテルマンも英語や日本語でも気さくに答えてくれました。2泊出来たのでメニューも豊富で美味しい朝食を味わえました。普段とは違いフルーツを大盛りにとりどりのパンから好みを選び放題。日本の銀座と呼ばれる通り近くなので、散歩がてらにスーパーに買い物に行きましたがブランド店がたくさんあってウィンドーショッピングにも最適ですね。

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

ioanna bazouki

17/11/2024

5/5

That was the best experience i have had in a luxury city hotel ever! The elegance of the place, the level of services and the over all experience is top knotch. Especially the staff at the Red Level is outstanding. Thanks to Ms. Paula at the front desk and Mr. Manuel and Mr. Daniel at the breakfast lounge. They really made a difference with their professionalism and care and made our holiday a really memorable one!

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Mauro Celentano

17/11/2024

5/5

Increíble

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Luca dA

16/11/2024

5/5

Albergo in posizione eccezionale , a piedi raggiungi tutte le mete più interessanti, camera molto Luminosa e spaziosa , ho ricevuto un upgrade molto gradito , palestra con tutto quanto serve e una colazione infinita

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Scott Correira

11/11/2024

5/5

What a fantastic hotel! It’s a beautiful property, with a luxurious lobby and restaurant, spacious rooms, and walking distance to great shopping, and other sites. The staff is amazing. They have so many people on site to attend to your needs, offering the highest level of service, in a friendly manner. They really go out of their way to take care of their guests. Little touches like complimentary fruit and sweets in our room added to our experience. We upgraded to the Red Level access, which included snacks and open bar during our stay in their top floor restaurant, and rooftop patio, which was a great spot to unwind. Just a great experience, with excellent service. Would definitely stay here again. Thanks for a memorable stay!

Esta sección muestra opiniones de clientes recogidas por Google Reviews.

Experiencias únicas

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a red store front with yellow and red signs

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a group of people on a stage

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two women walking up a staircase

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a building with flags on top

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a man and woman standing in front of a fence

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a chandelier from the ceiling
1 / 7

Actividades

a woman driving a car

Explore the destination with Audi

a bathroom with a bed and bathtubs

Thai room wellness

a room with exercise equipment and a wood floor

Fitness center

a dog peeking out of a bed

A stay with your pet

Eventos

a room with tables and chairs
  • 6

    Salas de eventos
  •  
  • 356

    Personas
  •  
  • 5296

    ft²

At Hotel Fénix Gran Meliá, we love nothing better than hosting an exclusive event where you are the star. Weddings, meetings, conferences, and parties, talk to our events team and we will make it happen. And we haven’t forgotten our youngest party hosts! Your kids’ friends will love the Camp Suite.

1

¿Cuál es la categoría de este alojamiento?

El hotel tiene una categoría de 5 estrellas.

2

¿A qué hora se pueden realizar el check-in y el check-out?

El check-in se puede realizar a partir de las 15:00 el día de entrada, y el check-out hasta a las 12:00 el día de salida.

3

¿Cuáles son los datos de contacto?

Se puede contactar con este alojamiento llamando al teléfono +34 914 31 67 00 o enviando un e-mail al correo hotel.gmfenix@melia.com.

4

¿Cuál es la dirección de este establecimiento?

Está situado en Calle de Hermosilla 2, Madrid, 28001 Spain.

5

¿Podré tener Wi-Fi gratis?

Sí, los clientes alojados en el hotel pueden disfrutar de Wi-Fi gratuito en todo el establecimiento.

6

¿Qué servicios ofrece?

Entre los servicios que se ofrecen destacan: 24-hour gym, Meeting rooms, Family Rooms, Concierge, Private car park, Massages, 24-hour reception, À la carte restaurant, Restaurants, Room service, Tourist information, Wi-Fi, Air-conditioning, Heating, Currency exchange, Safe.

7

¿Existe algún servicio exclusivo?

Sí, escoge un mundo de exclusividad y sofisticación con nuestro servicio Treat yourself to an immersive experience with the RedLevel luxury service. Atenciones y detalles superiores te esperan para hacer mucho más especial tu estancia.

8

¿De cuántos restaurantes y bares dispone?

El establecimiento cuenta con una amplia oferta gastronómica, que podrás probar en cualquiera de sus 3 restaurantes y bares.

9

¿Qué ventajas aporta ser cliente MeliáRewards?

MeliáRewards es nuestro programa de fidelidad, con el que podrás disfrutar de ventajas y ofertas exclusivas. Pertenecer significa recibir más: más valor, porque disfrutas de puntos, sorpresas y descuentos; más posibilidades, porque puedes obtener y canjear puntos de mil maneras; y más tiempo, porque tú eres nuestra prioridad.

10

¿Cómo puedo asegurarme de que obtengo el mejor precio?

En Meliá te aseguraremos siempre la mejor tarifa. Por lo que si encuentras una oferta a un precio inferior con las mismas condiciones (fechas, tipo de habitación, etc.), nosotros te conseguiremos el mejor precio. Solo tienes que ponerte en contacto con Atención al Cliente y estaremos encantados de igualarte la tarifa.

11

¿Cuánto cuesta alojarse en Hotel Fénix Gran Meliá?

Los precios en Hotel Fénix Gran Meliá pueden variar en función del tipo de estancia. Las fechas escogidas, la tipología de habitación u otras condiciones serán las que marquen el precio final. Selecciona las fechas que mejor te convengan y te mostraremos el precio y las tarifas disponibles para este hotel.

Descubre nuestras marcas

  • luxury
  • premium
  • essential