What are the time limits for check-in and check-out?

Check-in can be made from 15:00 on the arrival day. Check-out must be made before 12:00 on the departure day.

What are the contact details?

You can contact this accommodation by calling +52 998 881 1100 or by sending an e-mail to paradisus.cancun@melia.com.

What is the address of the accommodation?

It is located at Boulevard Kukulcan, km 16,5, Cancún, 77500 México.

Will I have Free Wi-Fi?

Yes, guests staying at the hotel have free Wi-Fi throughout the hotel.

What services does the accommodation offer?

Among the services offered are: Ao lado da praia, Piscina ao ar livre, Restaurante à la carte, Snack Bar, Jardim, Campo de golfe, Campo de ténis, Kids Club, Restaurante buffet, Entretenimento noturno, Serviço de quartos, Salão de beleza, Salas de reunião, Terraço, Programa de experiências, Wi-Fi.

Are there any exclusive services?

Yes. Enjoy a world of exclusivity and sophistication with our Mergulhe na privacidade e refúgio luxuoso apenas para adultos and Viva os melhores momentos com a sua família com comodidades premium services. Superior quality and exceptional details await you to make your stay even more special.

How many restaurants and bars are there?

The accommodation has a wide range of dining options which you can try in any of its 20 restaurants and bars.

What are the benefits of being a MeliáRewards member?

MeliáRewards is our loyalty programme, and offers members a range of exclusive benefits and special offers. Belonging means you get more: more value, because you get points, surprises and discounts; more possibilities, because you can earn and redeem your points in thousands of ways; and more time, because you become our top priority.

Paradisus Cancún

Reviews of Paradisus Cancún

a swimming pool and a beach with umbrellas

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Average rating4.5/511166 reviews

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Justin Reyes

06/09/2024

5/5

Gabriella’s service in the Santé restaurant was excellent. The food was amazing too! The reserve area was fun and peaceful with a great view of the ocean.

Teresa Vieyra

06/09/2024

4/5

Muy bueno el hotel. Excelente la Comida y el Servicio del restaurant Aguamarina.

Mike Med

06/09/2024

5/5

Me encantó el servicio de Atzi, Didier del bar, Rogelio el botones, Dylan uno de los meseros del Malva, busquenlos, son los mejores en lo que hacen, también el chico del café que está en las mañanas, la habitación e instalaciones muy bien, solo uno de los meseros de Capella muy grosero y los de pool bar, nefastos.

Lupita Hernandez

06/09/2024

5/5

Excelente servicio con el personal del pool bar , Orlando e Ian....muy buenas personas

Carlos Castro

06/09/2024

5/5

Comida maravilhosa. Venho a sete anos neste hotel. Mas realmente o que faz a diferença são as pessoas exemplo JESUS nos atendeu maravilhosamente nos indicando os melhores pratos pessoa fenomenal. Restaurante Lemon fish